Frequently Asked Questions (FAQs)
We know you've got questions — and we've got answers! Here are some of the most common things our customers ask. If you don’t see what you’re looking for, feel free to reach out anytime at info@bodilicious.co — we’re always happy to help.
📦 When will my order ship?
Orders are typically processed within 1–3 business days. Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.
🚚 How long does shipping take?
Standard shipping within the U.S. takes about 5–10 business days, depending on your location. During holidays or high-volume periods, it may take a little longer — but we’ll always keep you updated!
🔍 Where’s my tracking number?
Once your order ships, we’ll send you an email with your tracking details. Didn’t receive it? Check your spam or promotions folder, or email us at info@bodilicious.co, and we’ll be happy to resend it.
💳 What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, Shop Pay, and more. All transactions are securely encrypted for your protection.
📬 Can I change my shipping address after placing an order?
If your order hasn’t shipped yet, we may be able to update your address. Contact us ASAP at info@bodilicious.co, and we’ll do our best to help.
🛍️ What is your return policy?
We accept returns within 30 days of delivery on eligible items. Products must be unused, in original condition, and returned with proof of purchase. Visit our Return & Refund Policy page for full details.
🧴 Are your products safe for sensitive skin?
Absolutely! At Bodilicious, we care deeply about your skin and well-being. We’re proud to offer products made with quality materials, and we always recommend checking the product descriptions and ingredients list before purchasing. If you have concerns, feel free to reach out before placing your order.
🔄 Can I exchange an item?
While we don’t offer direct exchanges at the moment, you’re welcome to return the item and place a new order for the one you’d prefer. We're here to help you through the process if needed!
❗What if I received a damaged or incorrect item?
We’re so sorry! Please contact us immediately at info@bodilicious.co with your order number and a photo of the issue. We’ll make it right — fast.
📦 Do you ship internationally?
Currently, we ship only within the United States, but we’re working on expanding! Stay tuned by joining our newsletter or following us on social media for updates.
📩 How can I contact customer service?
You can email us anytime at info@bodilicious.co. We typically respond within 24–48 hours during business days. You can also check out our Contact Us page for more details.
Still need help? We’ve got you.
Reach out — we’re real people, and we genuinely care about your experience with us.